Privacy Policy

Thank you for visiting (the “Site”). Your privacy is important to us. Please review this Privacy Policy carefully. This Privacy Policy describes the policies and procedures of Buoy Up LLC (“we”, “our” or “us”) on the collection, use, and disclosure of your information on the Site and the products, services, features, content, or applications we offer (the “Services”). When you use the Services, you are consenting to the collection, transfer, manipulation, storage, disclosure, and other uses of your information as described in this Privacy Policy.

What Does This Privacy Policy Cover?

This Privacy Policy covers the treatment of personally identifiable information (“Personal Information”) gathered when you are using or accessing the Site and Services. This Privacy Policy does not apply to the practices of third parties that we do not own or control.

What Information Do We Collect?

We receive information about you from various sources, including: your activity on our site, your postings on social media, and your interaction with our team.

Your personally identifiable information may be required to log into and use the site. Personally identifiable information may include but is not limited to: name, address, e-mail address, and telephone number. You acknowledge that this information may be personal to you, and by providing Personal Information to us, you allow others, including us, to identify you and therefore you may not be anonymous. The information we gather enables us to make a better product for you.

IP Address Information and Other Information Collected Automatically:

Finally, we may collect non-personal identifiable information when you visit our Site, such as your IP address.

IP Address Information:

While we collect and store IP address information, that information is not made public.

Information Collected Using Cookies:

Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. We use cookies to enable our servers to recognize your web browser and tell us how and when you visit the Site and otherwise use the Services through the Internet.

Our cookies do not, by themselves, contain Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are.

Information You Elect to Share:

We are not responsible for the privacy policies and/or practices of these Third-Party Services, and you are responsible for reading and understanding those Third-Party Services’ privacy policies. This Privacy Policy only governs information collected on the Services.

Financial Institution Aggregation

In order for you to benefit from the full functionality of our Services, our Services require access to your financial institution (“FI”) account data, including transaction history, balances, and account information. We use a third party service provider to facilitate the collection of your FI account data from your FIs, including, but not limited to, accessing your FI account data, including financial transaction data, balances, and activity, and retrieving your FI account data from such third party financial institutions. We do not store your account login information. See Section below for more information on our third party providers as well as a link to their Privacy Policy.

Plaid Technologies, Inc.

Buoy Up uses Plaid Technologies, Inc. ("Plaid") to gather End User's data from financial institutions. By using our service, you grant Buoy Up and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy.


Company uses Stripe Inc., d/b/a “Stripe” as its third party service provider for payment services (e.g. card acceptance, merchant settlement, and related services). By using Stripe to process your payment and by making use of some or all of these payment services, you agree to be bound by Stripe’s terms and conditions (available at along with its privacy policy: and hereby consent and authorize us to delegate the authorizations and share the information you provide to us with our third party service provider(s) to the extent required to provide the payment services to you. Stripe may also be contacted directly for payments support either at or by email via form at To be eligible to become a Vendor, you must be eligible to use Stripe.

Email Communications with Us:

As part of the Services, you may occasionally receive email and other communications from us, such as communications relating to your Account. We may use your contact information to send you information about important stories and chances to get more involved with your favorite charities.

How Do We Use The Personal Information?

We may use the information you provide about yourself or others for one of the following purposes: to make our product better, to send you newsletters if you opt-in, to make sure we’re providing you good service. Please note that if the Company is acquired, sold, or dissolved, its assets, including personally identifiable information we may possess about you, may, in whole or in part, be sold, disposed of, transferred, divested, or otherwise disclosed as part of the transaction or proceeding. You acknowledge that such transfers may occur and any acquirer may continue to use your Personal Information as set forth in this Privacy Policy.

Information Disclosed for Our Protection and the Protection of Others:

We also reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process, or governmental request, (ii) enforce this Privacy Policy, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security, or technical issues, (iv) respond to user support requests, or (v) protect our rights, property, or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

Information We Share With Your Consent:

Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

Is Information About Me Secure?

Although we take appropriate measures to safeguard against unauthorized disclosures of personally identifiable information, we cannot guarantee that personally identifiable information in our possession will never be disclosed in a manner that is inconsistent with this Privacy Policy. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.

We otherwise store all of our information, including your IP address information, using industry-standard techniques. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.

What Are My Privacy Options?

The Company will retain your Personal Information that we have collected as long we need it for purposes not prohibited by law.

If you prefer not to receive newsletters and offers from us, please email

Will We Update this Privacy Policy?

We may change this Privacy Policy at any time.

Contact Us

If you have any questions or concerns about this Privacy Policy or its implementation please contact us at the following address: .